Rubber Monkey's warehouse and Wellington branch will be closed Monday the 23rd of January.
Our Auckland store will remain open. Any in-stock orders placed will ship on Tuesday the 24th.

Contact Rubber Monkey

Call us on 0800 4MONKEY

Customer service available Monday to Friday, 9am till 5pm.

Repairs & Warranties

If your product is faulty, damaged or not working, and is covered under warranty, you will need to lodge a ticket below and will need to be returned to Rubber Monkey for processing.

We understand that sometimes you may need to return a product you have purchased. You can return the items to one of our branches, listed below. Otherwise you will need to return the item to us via tracked courier.

If you wish to return a product, you will need to submit a request below. You can also return the product to our store. In both cases, the returns procedure will be in accordance with the terms set out in our Returns Policy.

Return a Product

Wellington Showroom

Level 1, 80 Adelaide Road,
Newtown, Wellington 6021
New Zealand.
Open: 9am to 5pm Monday to Friday
Phone: (04) 920 2288
Fax: (04) 939 0012

Auckland Showroom

130 Khyber Pass Road,
Grafton, Auckland 1023
New Zealand.
Open: 9am to 5pm Monday to Friday
Phone: 0800 466 6539
Fax: (04) 939 0012

Send us a message